Consultations during COVID-19

During the current COVID19 epidemic, Veterinary Surgeries need to carefully balance the health and safety of staff and clients against the duty to provide veterinary care for animals in need.

We follow the RCVS (Royal College of Veterinary Surgeons) flowchart effective from 4th April 2020 (updated 4th November 2020) to help us make the decision which cases can be seen and which will be dealt with remotely:

For those cases where a physical examination is not warranted under the current disease control measures, we offer telemedicine appointments at a reduced price of £22. These can be booked just like normal consultations by ringing 01904 393 393. You may be asked to send supporting photo and video material to help Rob and Anne diagnose your pet’s condition and dispense appropriate medication. In addition to this, we still operate a 24/7 service for urgent cases. We will never abandon an animal in need.